#Call capital one banking download

So I called again, this call took longer to be picked up and had the feel of a customer service call rather than fraud prevention. But on Thursday morning, everything, including the newest account, had the unavailable message. I don't think the 'unavailable' message was there Wednesday night. The account opened but the system would not let me make an initial deposit, and I couldn't see the new account. Because of gift tax rules, I went to open another account, me first and he second, just for interest rate. But I still have funds left for the first son. The account opened no problem, and we transferred some funds, for better interest rate. The Wednesday experience left me unsatisfied, both refusal to share any info, also relatively large number of questions.īut the block was indeed lifted, and when I came home from work, I opened an account with my other son, this time me first and he second. Very fast, very focused, and I've come to regard their fraud prevention efforts in a good light. For the credit card, we've gotten fraud prevention calls maybe once every year or two. We've been with Capital One for around 15 years, initially credit card, then various deposit accounts.

I paraphrase: for security reasons we cannot share, you did something (chuckle) and it raised concerns. I asked what the problem had been, not wanting to repeat whatever trigger had raised flags, and he refused to tell me. I was asked lots of questions, generally reasonable in the spirit of confirming my identity, the agent went off for a few minutes, came back and told me the block was removed. Please call us at 1-88.' The number checked out on google and I called.

#Call capital one banking download

Wednesday I logged in to download statements and do similar with other son, found all my accounts showing 'funds not available for withdrawal. Amounts we're talking about are consistent with gift tax rules presently 17K per parent each year. He opened the account, made initial deposit, added me, I made larger deposit. On Sunday, my son and I opened a Performance 360 joint account to move some funds that were underperforming in a low-interest rate money market account.

Blocked twice on consecutive days, in fact. I'm looking for opinions and advice dealing with a 'consumer protection' block on my Capital One savings and money market accounts.